Workforce Implementation Specialist
1 week ago
At Spencer Thomas Group, we are a trusted partner of leading Human Capital Management (HCM) providers. We offer deep understanding and expertise to our clients through our extensive network of subject matter experts located around the world.
As a Workforce Implementation Specialist, you will be responsible for implementing and supporting the UKG Pro WFM/ADP Workforce Manager solutions to achieve all STG Professional Services KPIs through the successful provision of consulting and implementation services to UKG and ADP Clients in line with agreed standards and timeframes.
You will act as functional and technical liaison between STG, STG Partners and Clients. In this position, you'll leverage our partner training programs and SME support from STG Senior Consultants, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.
About You
- We are looking for candidates with at least 3 years of experience working in a client service/customer service environment.
- You should have at least 1 year of business consulting experience.
- Bachelor's degree or equivalent in experience is required.
- We need someone who can maintain focus and work effectively with multiple demands.
Key Responsibilities
- You will consult with Clients to deliver comprehensive WFM solutions.
- You will guide and drive Clients towards the best solution for their business needs.
- You will analyze existing systems, integration requirements, business processes.
- You will partner with Clients to understand their business and related needs.
Why Choose Us?
We offer competitive compensation packages including an estimated annual salary of $110,000 based on industry standards and location. Plus, you'll have access to our extensive network of subject matter experts and opportunities for professional growth and development.
Apply now and take the first step in your exciting career journey
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