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Repair Technician

2 months ago

Indianapolis, Indiana, United States Epson America, Inc. Full time
About Epson America, Inc.

Epson America, Inc. is a leading global technology company dedicated to connecting people, things, and information with its innovative, efficient, compact, and precision technologies. With a diverse product lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems, and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, and robotics.

Employee Benefits and Compensation

  • Competitive Base Salary: $17.00 - $18.00 per hour
  • Opportunity for Overtime Pay
  • Annual Employee Bonus Program
  • Comprehensive Medical, Dental, Vision, and Prescription Drug Coverage
  • Generous Paid Time Off, Including Sick Time, Vacation, and Holidays
  • Income Protection Plans, Including Life Insurance, Short-Term Disability, and Long-Term Disability Programs
  • Financial Security Plans, Including a 401K with Company Match after 1 Year
  • Educational Reimbursement, Employee Assistance Program (EAP), Adoption Assistance, Employee Discounts, and More

Key Responsibilities and Accountabilities

In addition to following Epson America, Inc.'s policies and procedures, the successful candidate will be responsible for:

  • Performing repairs on units under direct supervision from management, following written work instructions
  • Inspecting units to determine repairable or non-repairable damage
  • Reading and following written technical service procedures to determine unit performance
  • Inspecting and accurately determining test prints or images
  • Performing firmware upgrades
  • Performing final testing to confirm repair results
  • Accessing and using diagnostic programs
  • Performing data entry tasks using available reporting systems
  • Performing assigned work while maintaining efficiency, yield, and quality standards
  • Accurately maintaining electronic and paper records
  • Supporting depot operations by performing other duties as assigned by management