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Retail Sales Associate

2 months ago

Prattville, Alabama, United States Zaxby's Full time
Cashier Job Description

We are seeking a highly skilled and detail-oriented Cashier to join our team at Zaxby's. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our guests.

Main Responsibilities:
  • Manage Transactions: Accurately process customer transactions, handle cash, credit, and check payments, and provide receipts.
  • Operate Point of Sale Systems: Effectively use our point of sale systems to scan items, calculate totals, and process payments.
  • Provide Excellent Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a friendly and professional manner.
  • Maintain a Clean and Organized Workspace: Ensure the sales floor and cash wrap area are clean, tidy, and well-organized.
  • Upsell and Cross-Sell: Identify opportunities to upsell and cross-sell products to customers, increasing sales and improving customer satisfaction.
Requirements:
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Point of Sale Experience: Previous experience working with point of sale systems is a plus.
  • Basic Math Skills: Strong basic math skills are necessary for accurately handling cash and processing transactions.
  • Excellent Communication Skills: Effective communication skills are essential for providing exceptional customer service and resolving customer complaints.