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Retail Associate

2 months ago

Wichita Falls, Texas, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive and memorable shopping experience.

Key Responsibilities
  • Assist members with their purchases, answering any questions they may have and providing recommendations on products and services.
  • Ensure a clean and organized store environment, including maintaining a well-stocked and visually appealing store.
  • Provide exceptional customer service, responding to member inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience for members.
  • Participate in ongoing training and development to stay up-to-date on products, services, and company policies.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including weekends and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to our members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.