Early Riser Server
2 months ago
Hartford, Wisconsin, United States
Erin Hills
Full time
Job Summary:
We are seeking a highly motivated and customer-focused Food and Beverage Server to join our team at Erin Hills. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.
Responsibilities:
- Provide prompt and courteous service to guests, ensuring their needs are met and exceeded.
- Prepare and serve food and beverages in a timely and efficient manner.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Anticipate and respond to guests' needs, ensuring a seamless dining experience.
- Collaborate with colleagues to ensure seamless service delivery.
- Stay up-to-date on menu offerings, allergens, and daily specials to provide informed recommendations to guests.
- Effectively handle guest complaints and concerns, resolving issues in a professional and courteous manner.
- Comply with Erin Hills' policies and procedures, including safety regulations and employee handbook guidelines.
Requirements:
- Must be 18 years of age.
- Minimum 1 year of serving experience in a restaurant or club setting.
- Basic understanding of craft cocktails, beer, wine, and spirits.
- Experience with Point of Sale Systems.
- Ability to stand for long periods, lift 50 pounds, and perform other physical demands of the role.
- Excellent communication and problem-solving skills.