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Restaurant Shift Manager

2 months ago

Waukegan, Illinois, United States MOD Super Fast Pizza, LLC Full time
About MOD Super Fast Pizza, LLC

MOD Super Fast Pizza, LLC is a company that believes in creating a world that works for and includes everyone. We're a team of passionate individuals who are dedicated to serving our customers with radical style and personalization.

Job Title: Restaurant Shift Leader

We're seeking a highly motivated and experienced Restaurant Shift Leader to join our team. As a Restaurant Shift Leader, you will be responsible for directing the Squad Crew to deliver amazing pizzas and salads to our guests with a focus on exceptional customer service.

Key Responsibilities:
  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant
Requirements:
  • Minimum of 1 year of customer service or restaurant leadership experience
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old
Working Conditions:
  • High noise levels due to operations, customers and overhead music
  • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
  • Varying schedule to include evenings, holidays and extended hours as business dictates
  • Will work near moving or mechanical parts
  • Will work inside a walk-in refrigerator and freezer

At MOD, we believe in creating a world that works for and includes everyone. We're a fair chance employer and an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.