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Customer Service Representative

2 months ago

Southport, North Carolina, United States Lowes Foods Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Chicken Kitchen department. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring the quality of products, and maintaining a clean and safe work environment.

Key Responsibilities
  • Guest Service: Demonstrate a friendly and outgoing personality, actively engage with guests, and provide a brand-aligned experience.
  • Product Quality: Ensure that products meet our high standards of quality and freshness.
  • Sanitation and Safety: Maintain a clean and safe work environment, adhering to our company's standards and protocols.
  • Product Preparation and Service: Prepare and serve products to guests, including receiving, ordering, stocking, and preparing products as needed.
  • Additional Duties: Perform other duties as assigned by management, including making public announcements.
Requirements
  • Age: Must be at least 18 years old.
  • Physical Abilities: Ability to lift 25 pounds consistently and 50 pounds occasionally, as well as bend, kneel, and stand for extended periods.
  • Communication Skills: Effective communication and guest service skills, with the ability to read and understand information and direction.
  • Knowledge and Skills: Knowledge of deli and chicken kitchen operations, with the ability to learn multiple tasks and technical requirements of the job.