Member Services Associate
2 weeks ago
Job Location: Pleasanton, CA
Position Type: Part Time
Travel Percentage: None
Job Category: Hospitality - Hotel
DescriptionVilla Sport Fitness is seeking a highly motivated and customer-focused individual to join our team as a Member Services Associate. As a key member of our team, you will be responsible for providing exceptional service to our members, guests, and staff.
Key Responsibilities:
- Provide consistent five-star service to members, guests, and staff
- Accurately provide information regarding all areas of club operations
- Uphold all Member Services Desk policies and procedures
What We Offer:
- $16.00-$17.30 hourly based upon relevant experience to the role
- 401K with dollar for dollar match up to 4%
- Complimentary club membership
- Discounts on club products and services
- Flexible scheduling
Requirements:
- Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures
- Excellent phone skills; ability to handle intermittent heavy phones
- Efficient, well-organized, able to handle a variety of duties simultaneously
- Strong background in customer service skills
- Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure
- Ability to work in a multi-faceted organization
- Professional image through dress, posture, and poise
- Assertive with outgoing personality
- High School Diploma or equivalent skills gained through experience
Equal Employment Opportunity:
Villa Sport Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
California Privacy Notice:
Villa Sport Fitness is committed to protecting the privacy of our job applicants and employees. We collect and use personal information in accordance with applicable laws and regulations.
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