Member Services Associate

2 months ago


Pleasanton, California, United States SYUFY GROUP Full time
Job Details

Job Location: Pleasanton, CA

Position Type: Part Time

Travel Percentage: None

Job Category: Hospitality - Hotel

Description

Villa Sport Fitness is seeking a highly motivated and customer-focused individual to join our team as a Member Services Associate. As a key member of our team, you will be responsible for providing exceptional service to our members, guests, and staff.

Key Responsibilities:

  • Provide consistent five-star service to members, guests, and staff
  • Accurately provide information regarding all areas of club operations
  • Uphold all Member Services Desk policies and procedures

What We Offer:

  • $16.00-$17.30 hourly based upon relevant experience to the role
  • 401K with dollar for dollar match up to 4%
  • Complimentary club membership
  • Discounts on club products and services
  • Flexible scheduling

Requirements:

  • Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures
  • Excellent phone skills; ability to handle intermittent heavy phones
  • Efficient, well-organized, able to handle a variety of duties simultaneously
  • Strong background in customer service skills
  • Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure
  • Ability to work in a multi-faceted organization
  • Professional image through dress, posture, and poise
  • Assertive with outgoing personality
  • High School Diploma or equivalent skills gained through experience

Equal Employment Opportunity:

Villa Sport Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.

California Privacy Notice:

Villa Sport Fitness is committed to protecting the privacy of our job applicants and employees. We collect and use personal information in accordance with applicable laws and regulations.



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