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Customer Support Associate

3 months ago

Howell, United States Tangeroutletcanada Full time

Customer Service Representative - Tanger Outlets

Job Category: Field Requisition Number: CUSTO002393

Position Overview

As a Customer Service Representative at Tanger Outlets, your contributions will be significant. We prioritize creating an exceptional experience while collaborating with other skilled and motivated individuals. Our goal is to offer our shoppers the latest and most sought-after brands at competitive prices. Join us in our mission to deliver an engaging shopping experience for our clientele.

If you enjoy assisting customers in a vibrant, dynamic, and fast-paced atmosphere, this role is ideal for you.

Tanger provides a stimulating learning environment within an enjoyable and exciting context.

As a representative of Tanger, you will serve as a brand ambassador, engaging directly with customers to foster relationships, address concerns, and provide outstanding service.

Benefits for Part-Time Team Members Include:

  • Competitive compensation
  • 401(k) plan with generous employer matching
  • Optional Accident/Cancer/Critical Care Insurance
  • Paid bereavement leave
  • Paid holidays
  • Paid time off
  • Rewards and recognition programs

Exhibit a positive demeanor and enthusiastically convey the excitement of Tanger Outlets to shoppers, vendors, and tenants. Engage with customers by listening attentively and assisting them in resolving inquiries.

Answer incoming calls with a cheerful disposition and greet customers warmly, demonstrating a willingness to assist. Encourage customers to join TangerClub and gather customer email addresses.

Collaborate effectively with our Customer Service Representatives and management teams to position Tanger Outlets as a premier shopping destination.

Requirements:

  • Dependability and flexibility to work varied hours, including weekends and holidays.
  • Proficiency in Microsoft Office Suite, including Word and Excel.
  • Experience with cash registers and exceptional customer service skills.

Join Tanger Outlets and become part of our remarkable team.

Tanger Factory Outlet Centers, Inc. is a leading operator of upscale open-air outlet centers, owning or having an ownership interest in a portfolio of 36 centers. Our properties span 20 states and Canada, encompassing approximately 13.6 million square feet leased to over 2,500 stores operated by more than 500 different brand name companies. With over 40 years of experience in the outlet industry, we are a publicly-traded REIT.

Tanger Outlets fosters a fast-paced, entrepreneurial culture that values diversity in the workforce. We are proud to be an Equal Opportunity Workplace, where all employment decisions are based on qualifications, merit, and business needs.

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