Customer Experience Associate

1 week ago


Langhorne, Pennsylvania, United States Hand & Stone - FGG Spas Full time
Your Career Path:
We are looking for a driven Customer Experience Associate to join our team at Hand & Stone Langhorne. As a key member of our front desk team, you will play a critical role in delivering exceptional customer experiences and contributing to the success of our spa.

Key Responsibilities:
  • Serve as the primary point of contact for clients, providing top-tier customer service through phone calls, appointments, and membership sales
  • Collaborate with Service Providers to maximize appointment bookings and ensure seamless client experiences
  • Promote products and services with enthusiasm and dedication
  • Meet and exceed performance-based goals set by management

Why Join Us:
  • A challenging and rewarding role with opportunities for growth and professional development
  • A dynamic work environment with a focus on teamwork and collaboration
  • A comprehensive compensation package, including a competitive base hourly rate and uncapped commission structure
  • Access to industry-leading benefits, including 401(k) options and paid training

About Our Company:

As a growth-focused franchisee of Hand & Stone Massage and Facial Spa, we operate over 58 locations across 8 states, prioritizing people-first values and offering benefits that smaller businesses cannot match.



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