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Home Essentials Specialist

4 weeks ago

Tyler, Texas, United States Conn's Full time

**Job Summary:**

We are seeking a skilled and enthusiastic Home Essentials Specialist to join our team at Conn's HomePlus. As a key member of our sales team, you will be responsible for providing exceptional customer service, guiding customers through their buying journey, and becoming an expert in our diverse product categories.

**Key Responsibilities:**

  • Provide outstanding customer service, addressing customer concerns and delivering a positive shopping experience.
  • Initiate daily phone calls to connect with existing and potential customers.
  • Exhibit an outgoing, engaging, and passionate demeanor, both in-person and over the phone.
  • Navigate our product categories, providing informative answers about our products and services.
  • Collaborate with the team to ensure every customer enjoys a positive shopping experience.

**Requirements:**

  • Exceptional customer service skills.
  • Proactive outreach and communication abilities.
  • Engaging and passionate personality.
  • Goal-oriented and detail-focused work ethic.
  • Ability to navigate complex product categories.

**Salary and Benefits:**

The estimated salary for this role is $40,000 - $60,000 per year, depending on location and experience. Our comprehensive benefits package includes competitive pay, exclusive discounts, paid time off, financial security, health & wellness programs, and opportunities for career advancement.

**Work Environment:**

This role requires working in a retail store environment, standing for extended periods, and efficiently handling merchandise. Physical requirements include lifting or moving items weighing up to 40 pounds or more.