Customer Experience Specialist

5 days ago


Wellington, Utah, United States Express Full time

About the Job

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Express. As a Sales Associate, you will be responsible for providing an exceptional shopping experience for our customers.

Your Key Responsibilities:

  • Engage with customers to understand their needs and preferences.
  • Offer personalized product recommendations and styling advice.
  • Process transactions efficiently and accurately.
  • Maintain a clean and organized sales floor, checkout area, fitting room, and stockroom.
  • Resolve customer complaints in a professional and courteous manner.

Requirements:

  • A high school diploma or equivalent required.
  • Previous retail or sales experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive salary based on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • A generous employee discount program.


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