Sales and Customer Service Professional

3 days ago


Charlotte, North Carolina, United States Massage Envy Full time

Overview

We are seeking a dedicated Customer Service Associate to join our team at Massage Envy Rea Farms. As a key member of our front desk, you will play a vital role in delivering exceptional customer experiences and fostering a positive atmosphere.

About the Role

This is an exciting opportunity for someone who is passionate about providing top-notch service and support to our members. You will be responsible for handling phone calls, emails, and in-person interactions with clients, ensuring that their needs are met and exceeded.

Key Responsibilities

  • Provide exceptional customer service through multiple channels (phone, email, in-person)
  • Manage client relationships and resolve any issues or concerns promptly
  • Collaborate with our team to ensure seamless communication and efficient operations

What We Offer

In addition to a competitive hourly rate of $14 and potential commissions, we provide:

  • A comprehensive benefits package, including medical, dental, and vision plans
  • A 401(k) Plan for long-term savings and financial security
  • Paid time off for relaxation and rejuvenation
  • An Employee Assistance Program for added support and resources
  • A flexible schedule to maintain work-life balance
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A generous discount on our products and services


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