Sales Support Specialist

16 hours ago


Bethlehem, Pennsylvania, United States OriginLab Corporation Full time

Job Title: Sales Support Specialist

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We are seeking an experienced and detail-oriented Sales Support Specialist to join our team at OriginLab Corporation. This role will provide critical support to our sales team by handling customer inquiries, processing orders, and maintaining accurate records.

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About Us:

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OriginLab is a leading provider of data analysis and graphing software, dedicated to delivering innovative solutions to scientists and engineers around the world.

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Key Responsibilities:

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  • Process incoming customer inquiries and respond promptly to resolve issues.\
  • Handle customer complaints and concerns in a professional and courteous manner.\
  • Collaborate with the sales team to identify and pursue new business opportunities.\
  • Maintain accurate and up-to-date records of customer interactions, sales, and marketing activities.\
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.\
  • Provide administrative support to the sales team, including scheduling appointments and preparing materials.\
  • Assist in the development of marketing materials and campaigns.\
  • Participate in cross-functional teams to drive business growth and success.\
  • Stay up-to-date with industry developments and best practices.\
  • Perform other duties as assigned by management.\
  • Estimated salary: $55,000 - $75,000 per year.\
  • Based on location and experience, this salary may vary.\
  • We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.\

About Our Ideal Candidate:

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We are looking for an experienced and detail-oriented individual with excellent communication skills and a strong work ethic. The ideal candidate will have a degree in business, marketing, or a related field, and 2-3 years of experience in sales, customer service, or a related field. They will be able to work independently and as part of a team, and possess strong analytical and problem-solving skills.

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How to Apply:

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Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



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