Warehouse Operations Manager
4 days ago
The Warehouse Fulfillment Manager 1 plays a key role in helping the supply chain meet the needs of their store operations partners in lower volume locations generally servicing less than 100,000 out shipments annually. They have direct P&L and operational responsibility for a fulfillment warehouse and serve as the main point of contact for store operation's partners, inclusive of breakage and shrink.
Key Responsibilities
- Team Development and Retention: Hires, coaches, trains, and develops fulfillment associates-providing both informal and formal job performance-based feedback. Engages and inspires the fulfillment associates. Creates a positive and engaging work environment where people are motivated to perform their best.
- Fulfillment Warehouse Operations Management: Oversees warehouse, inventory, fleet and material handling for the fulfillment warehouse. Leads the warehouse breakage and shrink reductions and is a subject matter expert for stores and inventory control.
- Customer Experience: Partner with peers and retail partners to ensure efficiencies are in place and they receive a best in class customer experience.
- Business Strategy Implementation: Sets and communicates the strategy for the fulfillment warehouse along with the actions needed to implement it. Inspires the workforce to commit to the strategy and translate the strategies into actions needed from each team member to achieve it.
- P&L Management: Manages P&L of the fulfillment warehouse and allocation of the budget. Responsible for operational expenses, breakage and shrink.
- Health, Compliance and Safety: Ensures national, state, and local regulations (e.g., OSHA, CLD, DOT and MHE) are being followed in the fulfillment spoke. Identify instances of risky behaviors within the fulfillment warehouse and take appropriate actions, escalating serious issues as appropriate.
Requirements
- High School Required
- 4-6 years Supply chain and supervisory experience Required and 1-3 years Min 3 years supply chain leadership experience Required
- Experience with Warehouse Management Systems (WMS), preferred (Medium proficiency)
- Ability to work from the fulfillment warehouse location and travel up to 5% (High proficiency)
- Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety.
About Safelite Group, Inc.
Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at
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