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Store Operations Manager
2 months ago
The Salvation Army is a no-fee program that assists men and women in their journey to complete our rehabilitation program. We are grateful for the contributions of our valued employees, who make a significant impact on the maintenance and effectiveness of our programs.
Our Retail TeamBecome part of our dedicated Retail Team at The Salvation Army and continue to serve and impact our local community through our commitment to Do The Most Good at our Kailua Location Thrift Store. This store supports the Adult Rehabilitation Program and offers an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.
Employee Benefits- Opportunity for career growth.
- Paid time off.
- Employee Stores Discounts.
- Great Work Perks Discounts (Amusement Parks, Museums, Services, and more).
- Employee Referral Bonuses.
- Medical, Dental, and Vision.
- Health and fitness Fitbit Devise.
- Retirement Plan.
- Legal Advice MetLife.
- Pet Insurance.
- AFLAC.
- Employee Assistance Program (EAP).
You will be responsible for taking an active role and partnering with the Store Manager in the day-to-day operation of the store. This includes providing coaching, training, and development to Store Employees, ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations, complaints are resolved, and service is quick and efficient.
You will also communicate any personnel issues with Management, issue disciplinary warnings, conference reports, employee evaluations, and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
In addition, you will ensure the store is maintained at ARC Merchandising Standards, adequate inventory levels on hand, and BRP (Back Room Processing) is working effectively and efficiently to meet daily processing goals.
Qualifications- High School diploma/GED or equivalent.
- Must have a minimum of 2 years of previous Retail Management/Supervisory experience.
- Must be able to accurately handle POS/Cash Register operations and cash transactions.
- Must hold a valid Driver's license, be able to show proof of insurance.
- Must pass a background check, which will include Criminal History and Sex Offender Registry.
- Ability to communicate effectively with management, fellow store employees, customers, and donors.
We operate 7 days a week. Our work schedules are determined by Management, and we require flexibility to ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.