Field Service Specialist

7 days ago


Catoosa, United States Stand-By Personnel Full time

Job Summary:

We are seeking a highly skilled Field Service Specialist to join our team at Stand-By Personnel. As a Field Service Specialist, you will be responsible for supervising equipment installations, resolving technical issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Travel and Installation: Travel 75% of the time to supervise equipment installations and perform onsite repairs.
  • Technical Support: Investigate and resolve customer reports of technical problems, ensuring equipment meets industry and company standards.
  • Analysis and Reporting: Analyze performance and inspection reports, making recommendations for corrective actions.
  • Collaboration: Collaborate with Field Service Engineering and other departments to expedite problem resolutions.
  • Record Keeping: Maintain detailed records and provide reports to the Field Service Manager and Quality Department.
  • Troubleshooting: Troubleshoot, dismantle, and reassemble equipment to ensure functionality according to customer needs.
  • Maintenance and Safety: Conduct preventative maintenance and ensure strict adherence to safety requirements.

Requirements:

  • Education: Associate degree or equivalent from a two-year college or technical school, or 6 months to 1 year of related experience/training.
  • Physical Demands: Ability to work at heights exceeding 50 feet and operate mobile elevating work platforms.
  • Skills: Strong problem-solving skills, ability to work in a fast-paced environment, and commitment to safety.
  • Communication: Excellent communication and customer service skills with the ability to travel extensively.


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