Beauty Advisor

5 days ago

Garden City, New York, United States Westman Atelier Full time
Job Description

About Westman Atelier

We are a leading clean luxury beauty brand, founded by world-renowned editorial makeup artist Gucci Westman. Our mission is to provide high-performance, skin-loving makeup that is always effortless and never overdone.

Our Approach

We take a skincare approach to makeup, formulating our products with clean ingredients and no-compromise integrity. Our products balance perfect shades and buttery textures that melt into the skin, using plant-based actives and cutting-edge science.

About Our Founder

Gucci Westman has over 20 years of experience as a major editorial makeup artist, contributing to top publications like Vogue and Harper's Bazaar. She is known for creating dewy, supernaturally glowy looks and her highly coveted 'second-skin approach' to makeup, resulting in naturally beautiful, radiantly amplified skin.

Job Summary

We are seeking a highly motivated Beauty Advisor to join our team at Nordstrom. As a Beauty Advisor, you will be responsible for providing exceptional customer service, product knowledge, and sales skills to drive business results. The ideal candidate will be a true ambassador of Westman Atelier, with a passion for clean luxury beauty and a drive for excellence.

Key Responsibilities

  • Provide a luxury, interactive product knowledge and customer experience in alignment with Westman Atelier brand standards
  • Achieve required retail sales targets as communicated by the Counter Manager; Link sell to help grow Items Per Transaction and Average Basket Value
  • Demonstrate products on customers in accordance with proper hygiene guidelines
  • Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team; implement learnings on the job
  • Maintain high standards of timekeeping on the counter
  • Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked
  • Record and report all OOS to manager; follow up to ensure timely replenishment
  • Communicate regularly and effectively with in-store staff, management, and sales & education team; stay informed on all actions/event and establish close partnerships to drive initiatives
  • Ensure weekly and monthly sales reports and overview, store and event updates, and store performance and atmosphere is regularly communicated to the line manager

Requirements

  • 1-2 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus
  • Demonstrated experience providing exceptional customer service, preferably in a beauty or luxury space
  • Ability to understand customers' needs, and provide an interactive experience on product selection and makeup application
  • Ability to adhere to brand and retailer image guidelines presented by Westman Atelier for Nordstrom
  • Ability to work flexible retail hours including days, nights, weekends, and special events

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