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HVAC Operations Manager

2 months ago

Tampa, Florida, United States Bayonet Plumbing Full time

Bayonet Plumbing, a leading provider of plumbing, heating, and air conditioning services, is seeking a seasoned professional to fill the role of HVAC Service Area Manager.

Job Summary:

The successful candidate will be responsible for overseeing the daily operations of the service area, ensuring that Bayonet's goals and objectives are met.

Key Responsibilities:

  • Leadership and Team Management: Hire and retain top talent for the HVAC Service Technician team, ensuring a high level of efficiency and effectiveness.
  • Operational Oversight: Manage a team of five or more technicians, reviewing their performance and daily calls for accuracy.
  • Customer Service: Guide service technicians to deliver exceptional customer service, addressing and resolving customer inquiries and service-related issues promptly.
  • Technical Expertise: Assist in diagnosing and resolving complex residential HVAC system issues, upholding all safety standards.
  • Inventory Management: Assist in managing inventory to ensure ready availability of parts and equipment.
  • Compliance and Safety: Adhere to all Departmental policy and procedures, ensuring compliance with HVAC industry safety standards and regulations.

Qualifications:

  • Leadership Experience: Demonstrated experience as an HVAC Service Manager or in a similar leadership role for two years or more.
  • Technical Knowledge: Thorough knowledge of residential HVAC systems.
  • Communication Skills: Exceptional customer service and communication skills.
  • Inventory Management: Proficiency in inventory management.
  • Diagnostic Skills: Strong diagnostic and problem-solving skills.
  • Certifications: Relevant HVAC certifications (e.g., EPA certification).
  • Personal Qualities: Clean driving record and ability to pass a background and pre-employment drug test.

Benefits:

  • Medical Insurance:
  • Dental, Vision, Accident, Short Term Disability, Critical Illness, and Hospitalization Insurance:
  • 401K:
  • Company-paid Life Insurance and Short-Term Disability Insurance:
  • Company vehicle with gas card:
  • Company cell phone, and iPad: