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Home Theater Sales Specialist

1 month ago

Canton, Ohio, United States Best Buy Full time

As a Home Theater Sales Specialist at Best Buy, you will be responsible for delivering exceptional customer experiences in our home theater department. Your primary goal will be to understand customer needs, preferences, and budget while providing expert service and recommendations. You will maintain expert-level knowledge of all products in the home theater category, including specifications, features, and benefits. Additionally, you will use effective time management strategies to optimize daily tasks and responsibilities.

Key Responsibilities:

  • Engage with customers in the home theater department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
  • Stay informed about the latest technology trends and products through continuous learning and professional development.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.

Requirements:

  • 1 year of experience building complex solutions in sales, customer service, or related fields.

Preferred Qualifications:

  • 1 year of leadership experience in a related field or military leadership equivalent.
  • 1 year of experience selling in premium products, luxury brands, and/or custom design environments.
  • 1 year of experience in customer relationship management (CRM).

What's in it for you:

  • Competitive pay.
  • Generous employee discount.
  • Physical and mental well-being support.

About us:

  • We're committed to helping our people thrive at work and at home.
  • We offer a supportive and inclusive work environment.
  • We're dedicated to enriching lives through technology.