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Merchandise Operations Team Leader

2 months ago


Houston, Texas, United States Target Full time

COMPENSATION AND BENEFITS

The hourly wage is $37.40. Compensation is determined by various factors, including labor market conditions, education, work experience, and certifications. Target is committed to investing in its team members, providing comprehensive health benefits for eligible employees and their dependents, which may encompass medical, vision, dental, life insurance, and more. Additional benefits include a 401(k) plan, employee discounts, short-term and long-term disability, paid sick leave, national holidays, and vacation time.

ABOUT TARGET

As a leading retailer and a Fortune 50 company with over 400,000 team members globally, Target is dedicated to helping families enjoy everyday life. We prioritize community engagement and invest in the areas where we live and work. Our focus is on building relationships, developing talent, and achieving success as one cohesive team. Our core values guide our actions and foster a culture of care, growth, and collaboration.

GENERAL MERCHANDISE OVERVIEW

Our team specializes in operations, processes, and efficiency, ensuring a seamless experience for our guests by maintaining product availability, accurate pricing, and proper signage on the sales floor. The General Merchandise and Food Sales team manages inbound and outbound logistics, inventory accuracy, and promotional activities across all General Merchandise areas. This team also oversees Food & Beverage and Food Service, ensuring a fresh and safe experience for our customers.

ROLE OF A GENERAL MERCHANDISE TEAM LEADER

The General Merchandise Team Leader role offers valuable experiences and skills, including:

  • Building a guest-first culture through exemplary service.
  • Understanding retail fundamentals such as sales trends, inventory management, and pricing strategies.
  • Planning daily and weekly workloads to meet business objectives.
  • Implementing process improvements for operational efficiency.
  • Developing and mentoring a team of hourly team members.

TYPICAL RESPONSIBILITIES

In this role, you will:

  • Foster a service-oriented culture that prioritizes guest satisfaction.
  • Execute workload plans to achieve sales goals and enhance guest engagement.
  • Collaborate with leadership to understand operational procedures and their impact on profitability and inventory accuracy.
  • Empower your team to deliver a consistent guest experience and identify areas for improvement.
  • Assist in the execution of various operational processes across General Merchandise areas.
  • Work with closing teams to ensure the store is prepared for guests.
  • Create a scheduling plan that aligns with business needs and guest traffic.
  • Support team onboarding and development through effective training.
  • Establish clear expectations and hold team members accountable.
  • Promote a culture of safety and compliance within the team.

QUALIFICATIONS

We seek candidates who:

  • Thrive in a dynamic and energetic environment.
  • Are passionate about providing exceptional service to guests.
  • Enjoy leading teams in stocking and merchandising.
  • Are flexible and willing to work varied shifts, including weekends.

ESSENTIAL REQUIREMENTS

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Previous retail experience is preferred but not mandatory.
  • Ability to lead, communicate effectively, and manage tasks independently.
  • Capability to remain focused in a fast-paced environment.
  • Welcoming and helpful demeanor.
  • Effective communication skills.

WORKING CONDITIONS

  • Ability to access all areas of the store.
  • Interpret instructions and reports accurately.
  • Handle cash register operations as needed.
  • Climb ladders and move merchandise safely.
  • Work flexible hours, including nights and weekends.
  • Remain mobile throughout the scheduled shift.

ADA COMPLIANCE

This position adheres to the Americans with Disabilities Act (ADA) standards.