Pharmacy Operations Manager

4 weeks ago


Clinton, Massachusetts, United States Walgreens Full time
Job Summary:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of our pharmacy department. This includes managing the workflow, ensuring efficient operations, and providing a positive patient experience. You will also be responsible for supervising pharmacy technicians and cashiers, as well as leading training and performance management initiatives.

Key Responsibilities:

  • Manage pharmacy operations, including workflow, inventory management, and customer service.
  • Supervise and train pharmacy technicians and cashiers to ensure they are meeting company standards.
  • Lead performance management initiatives, including coaching, discipline, and termination.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with the Pharmacy Manager to ensure compliance with company policies and regulations.
  • Communicate with pharmacy team members, relaying messages from the support center or other key emails as required.

Requirements:

  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

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