Night Auditor

4 weeks ago


San Diego, California, United States IHG Full time
Job Summary

We are seeking a detail-oriented and organized Night Auditor to join our team at IHG. As a Night Auditor, you will be responsible for accurately balancing hotel income and expenses for a 24-hour period.

Key Responsibilities
  • Financial Operations: Balance and audit room revenue, food and beverage revenue, and telephone revenue for accuracy.
  • Accounting and Reporting: Assist in the preparation of daily revenue reports and balance and audit all room and tax charges, cashier's reports, and guest and house accounts.
  • Communication and Teamwork: Communicate with other hotel departments to resolve accounting discrepancies and promote teamwork and quality service through daily communications and coordination.
  • Guest Service: Perform Guest Service Representative functions as required, including booking room reservations and answering hotel phone calls.
  • System Support: Act as hotel system liaison during night hours and call in and open tickets with Opera, Protobase, or System Support if a system fails or issues occur.
  • Reporting and Compliance: Complete and transmit daily management and accounting reports and supporting documents, including customer tracking reports, market segmentation reports, and food and beverage revenue reports.
  • Additional Duties: May assist with other duties as assigned.
Requirements
  • Education: High School diploma or equivalent plus some customer service experience. Some college preferred.
  • Language Skills: Must speak fluent English. Other languages preferred.
What We Offer
  • Competitive Pay: The hourly pay rate for this role is $22.50 an hour.
  • Benefits Package: A competitive financial and benefits package, including healthcare support, dental, vision, disability, and life insurance support, and a matching 401k plan.
  • Hotel Discounts: Hotel discounts worldwide are available.
  • Professional Development: Opportunities for professional growth and development within the company.
About IHG

IHG is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We believe in the importance of teamwork, quality service, and continuous improvement.


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