IT Infrastructure Specialist

4 weeks ago

Marietta, Georgia, United States TRC Talent Solutions Full time

About TRC Talent Solutions:

We are a leading healthcare institution dedicated to providing high-quality patient care and innovative medical services. Our dynamic IT team is seeking a skilled and motivated IT Installation Technician to ensure the smooth implementation and maintenance of various IT systems within our hospital network.

Key Responsibilities:

  • Installation and Configuration: Install, configure, and maintain IT hardware and software systems, including desktop computers, printers, servers, and network devices, ensuring optimal performance and security.
  • Network Setup: Assist in the setup and configuration of network infrastructure, including routers, switches, and access points, to facilitate seamless connectivity and communication across the hospital system.
  • Troubleshooting: Diagnose and resolve hardware, software, and network issues in a timely manner, providing technical support to end-users and collaborating with other IT team members when necessary.
  • Documentation: Maintain accurate records of hardware and software inventory, configurations, and installation procedures. Create detailed documentation and manuals for end-users and colleagues.
  • Collaboration: Collaborate with IT team members and other departments to identify technology needs, provide recommendations, and implement solutions that enhance operational efficiency and productivity.
  • Security: Implement and enforce security protocols to safeguard hospital data and IT systems. Stay updated on the latest cybersecurity threats and best practices to ensure the hospital's IT infrastructure remains protected.
  • Training: Provide training and support to end-users, ensuring they are proficient in using various software applications and IT equipment, thus maximizing the benefits of the technology implemented.
  • Upgrades and Maintenance: Assist in the planning and execution of IT system upgrades, patches, and maintenance activities, ensuring minimal disruption to hospital operations.

Requirements:

  • High school diploma or equivalent; relevant certifications or technical degree is a plus.
  • Proven experience in IT installation, configuration, and troubleshooting, preferably in a healthcare or hospital setting.
  • Strong knowledge of hardware, software, and network technologies.
  • Familiarity with healthcare-specific software applications and systems is advantageous.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Strong communication skills to interact effectively with end-users and colleagues.
  • Willingness to learn and adapt to new technologies and industry trends.

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