Order Entry Associate

3 weeks ago


Mount Pleasant, Pennsylvania, United States DeLallo Full time
Job Details

Level: Experienced

Job Location: Corporate Office

Position Type: Full Time

Education Level: High School/GED

Travel Percentage: None

Job Shift: Day

Job Category: Customer Service

DeLallo is seeking a skilled Order Entry Associate to join our team at our corporate office in Mount Pleasant, PA. As an Order Entry Associate, you will play a critical role in supporting our Order Entry Department, handling and processing orders, fielding customer calls, and maintaining assigned account data.

Responsibilities:
  • Process orders daily through various channels, including remotes, emails, website, electronic data interchange (EDI), and customer calls.
  • Receive and send transmissions through EDI, ensuring seamless communication with distributors and brokers.
  • Confirm distributor orders via fax or email, ensuring accuracy and timeliness.
  • Enter and maintain pricing and promotions for assigned accounts, ensuring up-to-date information.
  • Take ownership of any issues with orders, such as pricing errors, shortages, overages, etc., and resolve them promptly.
  • Research and request credits and rebills, obtaining copies for customers as needed.
  • Handle incoming customer service calls from 800-lines, addressing customer complaints, leads, product information, and coupons.
  • Maintain file folders on assigned customers, ensuring accurate and up-to-date information.
  • Create and maintain spreadsheets for other departments, such as Purchasing, Sales, and Transportation.
  • Assist with invoicing as needed, ensuring timely and accurate processing.
  • Provide rotational phone coverage for the front desk receptionist during lunch hour two times per week until 5:30 p.m.
  • Provide rotational phone coverage for the front desk, ensuring seamless communication with customers and colleagues.
Qualifications:
  • 1-2 years of previous customer service/order entry experience preferred.
  • Demonstrate a high degree of customer service orientation, ensuring exceptional customer experiences.
  • Basic proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word, as well as accounting and spreadsheet programs.
  • Demonstrate strong analytical, problem-solving, and decision-making skills, ensuring effective resolution of issues.
  • Demonstrate high attention to detail, with the ability to multi-task and follow through, as well as maintain confidentiality.
  • Possess a strong sense of urgency and ability to meet deadlines, working well under pressure in a fast-paced environment.
  • Demonstrate clear, easy-to-understand, and professional written and oral communication skills, ensuring effective communication with colleagues and customers.
  • Protect the organization's values by keeping information confidential.
  • High School Diploma or equivalent required.


  • Mount Pleasant, Pennsylvania, United States Goodwill of SWPA EE Full time

    Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online.We offer a wide range of career opportunities from entry-level to management in retail, human services, and...

  • Warehouse Associate

    4 weeks ago


    Mount Pleasant, Pennsylvania, United States DeLallo Foods Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Associate to join our team at DeLallo Foods. As a key member of our supply chain team, you will be responsible for ensuring the efficient and accurate receiving, shipping, and storage of products within our warehouse.Key ResponsibilitiesAccurately pick, palletize, and prepare large...


  • Mount Pleasant, Pennsylvania, United States Performance Foodservice Full time

    Job Summary:As a Customer Service Representative at Performance Foodservice, you will play a vital role in ensuring the satisfaction of our customers. Your primary responsibility will be to assist customers with order entries and address any inquiries they may have regarding our company. Key Responsibilities:Provide exceptional customer service to ensure...


  • Mount Pleasant, Pennsylvania, United States PJ Dick-Trumbull-Lindy Group Full time

    Job DescriptionGulisek Construction is a leading bridge, highway, and concrete paving contractor seeking a skilled Estimator/Project Engineer to join our team.About Gulisek:Founded in 1965 and operates as a successful bridge, highway, and concrete paving contractor.Part of the PJ Dick-Trumbull-Lindy Group family of construction companies, consistently ranked...


  • Mount Pleasant, Pennsylvania, United States PJ Dick-Trumbull-Lindy Group Full time

    About the RoleGulisek Construction is seeking a skilled Estimator/Project Engineer to join our team of construction professionals. As a key member of our team, you will be responsible for preparing contract proposal estimates and ensuring the accuracy and timeliness of our bids.Key ResponsibilitiesReview proposal specifications and drawings to determine the...


  • Mount Pleasant, Pennsylvania, United States Intervala, LLC Full time

    Electronics Technician Job SummaryWe are seeking a skilled Electronics Technician to join our team at Intervala, LLC. As an Electronics Technician, you will be responsible for testing and calibrating electronic and electromechanical assemblies to ensure they meet quality workmanship standards.Key Responsibilities:Perform tests in accordance with procedures...

  • Food Delivery Driver

    3 weeks ago


    Mount Pleasant, Pennsylvania, United States Performance Foodservice Full time

    Job Description:Position Overview:As a Food Service Delivery Specialist with Performance Foodservice, you will be responsible for delivering food and food-related products to customers in a safe and timely manner.Key Responsibilities:Deliver food and food-related products to customers in a safe and timely manner.Interact with customers, vendors, and...


  • Mount Pleasant, Pennsylvania, United States Kion Group AG Full time

    Job SummaryThe Electro-Mechanical Technician 4 is responsible for the day-to-day maintenance and repair of Material Handling Equipment (MHE) at our MT. Pleasant, PA site location. This role requires a high level of technical expertise and the ability to work independently with minimal supervision.Key ResponsibilitiesPerform routine maintenance and repairs on...

  • Sales Associate

    4 weeks ago


    Mount Pocono, Pennsylvania, United States Walmart Full time

    Job SummaryAs a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesReview customer orders and locate merchandise on the sales floorEnsure customer orders are filled accurately and efficientlySmile, greet, and thank customers with a...


  • Mount Pleasant, Pennsylvania, United States Intervala, LLC Full time

    Job SummaryIntervala, LLC is seeking an Electromechanical Inspector to join our team. As an Electromechanical Inspector, you will be responsible for inspecting electromechanical parts and assemblies to ensure compliance with quality requirements and standards.Key ResponsibilitiesInspect electromechanical parts and assemblies to ensure compliance with quality...


  • Mount Pleasant, Pennsylvania, United States Performance Foodservice Full time

    We are seeking a highly skilled Diesel Mechanic Technician Class B to join our team at Performance Foodservice. This is an exciting opportunity for experienced technicians who want to take their careers to the next level.About the RoleAs a Diesel Mechanic Technician Class B, you will be responsible for repairing, maintaining, and overhauling all company...


  • Mount Pleasant, Pennsylvania, United States Kion Group AG Full time

    Job SummaryThe Electro-Mechanical Technician is responsible for the day-to-day maintenance and repair of Material Handling Equipment (MHE) at our MT. Pleasant, PA site location. This role requires a high level of technical expertise and the ability to work independently with minimal supervision.Key ResponsibilitiesPerform routine maintenance and repairs on...

  • Fresh Food Associate

    4 weeks ago


    Mount Pocono, Pennsylvania, United States Walmart Full time

    Job SummaryAs a Fresh Food Associate at Walmart, you will play a vital role in ensuring our customers have access to high-quality products in our deli, bakery, meat, and other departments. Your responsibilities will include:Key Responsibilities:Providing exceptional customer service by helping customers find products and answering their questionsMaintaining...

  • Maintenance Worker II

    4 weeks ago


    Mount Pleasant, Pennsylvania, United States Excela Health Full time

    Job SummaryThe Maintenance Worker II will perform scheduled preventative maintenance on air conditioning, heating equipment and machinery as required. Respond to priority calls for maintenance assistance in all departments on campus, take part in snow removal on grounds.Essential Job FunctionsRegular, consistent, on-site, and timely attendance.Fire boilers...


  • Mount Holly Springs, Pennsylvania, United States Virtua Full time

    Job Summary:This Per Diem Medical Secretary position provides administrative support to our Mount Holly and Willingboro locations. The ideal candidate will have proficiency in using computers, working knowledge of medical terminology, and excellent communication skills.Key Responsibilities:Provides secretarial and administrative support using knowledge of...


  • Mount Morris, Pennsylvania, United States DoorDash Full time

    Deliver Food with FlexibilityAs a Dasher with DoorDash, you have the freedom to choose when and how you want to work. Whether you have a car, scooter, or motorcycle, you can deliver food to hungry locals and earn good money in your spare time.Benefits of Being a DasherDecide your own scheduleWork as much or as little as you wantTrack orders and delivery...

  • Team Associate

    4 weeks ago


    Mount Holly Springs, Pennsylvania, United States Taco Bell Corporate Full time

    Job SummaryTaco Bell Corporate is seeking a motivated and friendly Team Member to join our team. As a Team Member, you will be responsible for providing excellent customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide friendly and accurate service to customers, including...

  • Delivery Associate

    4 weeks ago


    Mount Holly Springs, Pennsylvania, United States O'Reilly Automotive Full time

    Job SummaryO'Reilly Automotive is seeking a skilled Delivery Specialist to join our team. As a key member of our logistics team, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle.Key ResponsibilitiesDeliver parts and products to customers in a timely and efficient mannerEnsure the cleanliness and...

  • Medical Assistant

    4 weeks ago


    Mount Carmel, Pennsylvania, United States Geisinger Health Full time

    Job SummaryAs a Medical Assistant - Patient Care Specialist at Geisinger Health, you will provide direct patient care and clinical support for physicians and other providers in the outpatient setting. You will function as an integral member of the healthcare team under the direction of the provider.Responsibilities include preparing patients, collecting and...


  • Mount Penn, Pennsylvania, United States Carpenter Technology Full time

    Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys. As an Industrial Maintenance Mechanic, you will play a critical role in maintaining mechanical components throughout the manufacturing plant. Your responsibilities will include troubleshooting and repairs, cooperating with operations, and aggressively pursuing...