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Housekeeper - Fairfield Inn and Suites Lubbock

2 months ago

Lubbock, Texas, United States Integral Hospitality Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at Fairfield Inn and Suites. As a key member of our housekeeping staff, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.

Key Responsibilities
  • Cleaning and Maintaining Guest Rooms: Ensure that all guest rooms are thoroughly cleaned and maintained to meet the highest standards of cleanliness and comfort.
  • Laundry and Linen Management: Perform laundry duties and maintain a clean and organized linen supply.
  • Common Area Maintenance: Clean and maintain all common areas, including lobbies, hallways, and public restrooms.
  • Supply Management: Restock and maintain supplies, including toiletries, linens, and cleaning products.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Reporting and Communication: Report any damages or repairs to management, as well as lost and found items.
Requirements
  • Communication Skills: Possess excellent communication skills, both written and verbal, to effectively interact with guests, colleagues, and management.
  • Customer Service: Demonstrate a strong commitment to providing exceptional customer service, ensuring a positive experience for all guests.
  • Availability: Be available to work weekdays, weekends, and holidays, as well as report to work on time and whenever scheduled.
  • Flexibility: Possess the ability to adapt to changing situations and priorities, as well as work effectively in a fast-paced environment.