Busser - Xperience XRG

3 days ago

Lakewood, California, United States Xperience XRG Full time
About Xperience XRG

Xperience XRG is a dynamic and fast-paced restaurant group that prides itself on delivering exceptional hospitality experiences to our guests. We are seeking a highly motivated and detail-oriented Busser to join our team.

Job Summary

The Busser is responsible for ensuring the smooth operation of our restaurant by efficiently clearing, cleaning, and resetting tables, as well as assisting food servers in all aspects of guest table service. This role requires excellent communication skills, a strong work ethic, and the ability to work well under pressure.

Key Responsibilities
  • Clear and reset tables efficiently before, during, and after service periods to maximize table turns and maintain restaurant flow.
  • Maintain complete knowledge of table/seat/station numbers and proper table set-ups.
  • Maintain cleanliness and stock of assigned areas and side stations.
  • Work as a team to assist guests and team members with their needs and inquiries.
  • Ensure that all necessary stock is replenished during the shift.
  • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude.
  • Clean and dry spills immediately upon occurrence.
  • Move furniture as directed by management.
  • Ensure that any breakage is reported and recorded.
  • Maintain complete knowledge of correct maintenance and use of equipment.
  • Complete opening/running/closing side work duties as assigned.
Requirements
  • High School Diploma preferred.
  • Proof of eligibility to work in the United States.
  • 18+ years of age.
  • Possession of or the ability to possess all state required work cards.
  • Minimum of one (1) year related experience.
  • Proper lifting techniques.
  • Guest relations.
  • Sanitation and safety.
  • Full service restaurant operations.
  • Ability to communicate effectively and assertively in the English language.
Working Conditions

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

  • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke.
  • Fast-paced, high-volume, full-service restaurant.
  • Work varied shifts to include days, nights, weekends, and holidays.
Physical Requirements

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Ability to walk long periods of time.
  • Ability to stand for long periods of time.
  • Ability to use hands to handle, control, or feel objects, tools, or controls.
  • Ability to repeat the same movements for long periods of time.
  • Ability to understand the speech of another person.
  • Ability to speak clearly so listeners can understand.
  • Ability to push and lift up to 50 lbs.
  • Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.

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