T-Mobile Customer Experience Expert

5 days ago


Poughkeepsie, New York, United States GP Mobile Full time

**Customer Experience Specialist Wanted:**

GP Mobile, a leading T-Mobile authorized retailer, seeks a highly motivated and results-driven individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service, selling wireless plans and devices, and promoting a positive store environment.

**Key Responsibilities:**

  • Deliver outstanding customer service, addressing customer concerns and resolving issues in a timely and professional manner
  • Sell wireless plans and devices, meeting or exceeding sales targets while maintaining a high level of customer satisfaction
  • Collaborate with colleagues to achieve sales goals and promote a positive store atmosphere
  • Stay informed about new products and services, making recommendations to customers based on their needs and preferences

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least 18 years old; legally authorized to work in the United States
  • Exceptional communication and interpersonal skills
  • Prior retail or sales experience a plus

**Benefits and Compensation:** We offer competitive compensation, including an estimated annual salary of $31,200 - $45,760 per year, medical, dental, and vision benefits, paid time-off programs, phone service discounts, and opportunities for career growth and advancement.



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