Housing Placement Specialist
1 day ago
The Housing Coordinator is responsible for supporting the permanent housing search for families living in Wins shelter.
This role will coordinate all housing services activities, leading to the successful placement of families in permanent housing, in accordance with Wins housing requirements and funders.
Responsibilities:- Provide guidance and support to families in understanding housing subsidies and completing all necessary applications.
- Cultivate and develop relationships with brokers and landlords to ensure access to current information and housing resources.
- Maintain an active roster of real estate brokers and landlords.
- Communicate with brokers and landlords to ensure potential housing meets Win requirements for client readiness and act as an expediter as needed.
- Coordinate Wins sponsored housing fairs and participate in networking events.
- Coordinate and facilitate housing workshops to address clients' issues and needs.
- Provide information and resources to families during the various phases of the housing search.
- Coordinate and facilitate group meetings with new families within ten days of arrival to discuss existing subsidies and review responsibilities regarding the search for permanent housing.
- Arrange apartment viewings and interviews with landlords.
- Escort clients to apartment viewings and other appointments related to self-sufficiency.
- Track all referrals and provide follow-up to clients and feedback to sources and housing leads.
- Collaborate with Case Managers and clients to develop permanent housing strategies.
- Collaborate with Case Managers in advocating for eligible families to obtain Supportive Housing.
- Maintain updated case notes in the Client Assistance and Rehousing Enterprise System (CARES).
- Ensure copies of housing documentation are maintained in the case file.
- Prepare all mandated reporting as required by Win and funding agency.
- Must be able to ascend/descend stairs in the assigned building.
- Must be able to escort clients to appointments as needed, including apartment viewings.
- Must attend housing meetings/fairs and trainings on and off site.
- Commitment to Wins mission, vision, and values.
- Bachelor's degree in Social Work or a related field required.
- Minimum of two years of experience working within the New York City housing market.
- Must have knowledge of housing subsidies and supportive housing programs.
- Must have the ability to network and build strong collaborative relationships with brokers and landlords.
- Familiarity with entitlement systems and procedures.
- Must be familiar with strength-based case management, Motivational Interviewing, Trauma Informed Care, family-centered case management, and boundary setting.
- Experience working with at-risk, homelessness families.
- Must be detail-oriented and demonstrate an ability to multitask and respond to deadlines.
- Must have excellent organizational, written, and verbal communication skills.
- Ability to work effectively in a team environment.
- Computer skills and knowledge of CARES a plus.
- Bilingual English/Spanish a plus.
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