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General Merchandise Manager

1 week ago

Indiana, Pennsylvania, United States Staples Full time

We are seeking a highly motivated and experienced Retail Store Director to join our team at Staples. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading by example to foster a positive and inclusive work environment.

The General Merchandise Manager will play a critical role in developing and executing our merchandising strategies, which include buying, planning, and presenting merchandise assortments that meet our customers' evolving needs. A keen eye for detail and the ability to balance competing priorities are essential for success in this role.

As a Store Operations Lead at Staples, you will be responsible for overseeing all aspects of store operations, including but not limited to: store appearance, employee productivity, and customer service. You will also be responsible for analyzing sales trends, identifying opportunities for improvement, and making recommendations to drive business growth.

In this Customer Experience Manager role, you will have the opportunity to build strong relationships with our customers, understand their needs, and provide personalized solutions to meet those needs. You will work closely with our sales teams to identify opportunities to upsell and cross-sell products, driving revenue growth and increasing customer satisfaction.