Telecommunication Network Maintenance Technician

6 days ago

Sioux Falls, South Dakota, United States BluePeak Advisors Full time
About the Role

We are seeking a highly skilled Maintenance Technician I to join our team at BluePeak Advisors. As a key member of our technical staff, you will be responsible for maintaining, servicing, and repairing our telecommunication network and components.

Key Responsibilities
  • Perform all tasks and responsibilities in a safe and efficient manner.
  • Troubleshoot and repair problems in HFC networks and/or fiber networks.
  • Test, balance, align, and adjust components, cables, and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep.
  • Perform maintenance, testing, and repair on HFC network power supplies.
  • Splice and activate fiber optic cables, nodes, transmitters, and receivers.
  • Assist in training activities.
  • Perform emergency fiber restoration.
  • Participate in on-call rotation.
  • Identify and report all incidents of non-compliance (FCC, NESC, OSHA, and BluePeak standards).
  • Assure system security by following company procedures.
  • Provide superior customer service.
  • Complete all tasks to BluePeak quality standards.
  • Represent BluePeak in a competent and professional manner to all customers, associates, and outside organizations.
  • Always maintain professional appearance and behavior.
  • Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security, and vehicle maintenance.
  • Identify and repair all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards.
  • Perform plant serviceability surveys.
  • Other related duties as assigned, which may include cross-functional assignments.
Requirements
  • Able to present technical information to a non-technical audience.
  • Able to work independently.
  • Able to accurately measure distances using tapes and other measuring devices.
  • Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater, and TDR.
  • Able to prioritize and organize assignments and responsibilities.
  • Able to accurately maintain records, logs, reports, work orders, etc.
  • Able to operate office equipment, fax, copier, etc.
  • Able to handle escalations and time-critical issues.
  • Able to read street maps and system design prints.
  • Able to work flexible hours as required including evenings, weekends, and on-call shifts.
  • Must have a valid driver's license and good driving record.
Education/Experience

Position requires a high school diploma or equivalent.

Basic knowledge of electronics and working knowledge of the operation of an HFC network or fiber network are required.

Two years of experience in an installation and repair role and related associate's degree (or equivalent in training and experience) is preferred.

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