Current jobs related to Pavilion Receptionist PRN - Salem, Virginia - Lewis-Gale Medical Center

We are seeking a highly skilled and customer-focused Pavilion Receptionist PRN to join our team at LewisGale Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional patient experience and ensuring a smooth and efficient flow of patients through our facilities.

• Provide Excellent Customer Service: Greet patients, family members, and visitors with a warm and welcoming smile, ensuring a positive first impression of our hospital.
• Manage Patient Flow: Monitor and manage the flow of patients through our facilities, ensuring that they receive timely and efficient service.
• Maintain Confidentiality: Maintain the confidentiality of patient information at all times, adhering to our strict confidentiality policies and procedures.
• Secure the Environment: Monitor fire panels, phones, and respond promptly to any incidents or emergencies, ensuring a safe and secure environment for patients and staff.
• Communicate Effectively: Answer incoming calls, respond to messages, and distribute mail and supplies to staff and physicians in a timely and efficient manner.
• Attend Educational Sessions: Participate in regular in-service and educational sessions to stay up-to-date on hospital policies, procedures, and best practices.

• Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact effectively with patients, staff, and physicians.
• Customer Service Experience: Have previous experience in a customer-facing role, with a proven track record of providing exceptional customer service.
• Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Confidentiality and Discretion: Demonstrate a high level of confidentiality and discretion, with the ability to maintain patient confidentiality at all times.

• Previous Receptionist Experience: Have previous experience as a receptionist or in a similar role, with a strong understanding of hospital policies and procedures.
• Medical Terminology: Possess a basic understanding of medical terminology, with the ability to communicate effectively with patients and staff.

LewisGale Medical Center is a 500+ bed hospital that has provided quality healthcare services since 1909. We are committed to delivering exceptional patient care and experience, with a focus on safety, quality, and customer satisfaction. Our team is dedicated to creating a positive and supportive work environment, with opportunities for growth and development.