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Retail Sales Specialist

2 months ago

Grapevine, Texas, United States Grand Home Holdings Inc Full time
Position Overview

As a Sales Associate at Grand Home Holdings Inc, you will play a crucial role in enhancing customer experiences and driving sales. Your primary responsibilities will include assisting customers with their purchases and ensuring a welcoming atmosphere in the store.

Key Responsibilities:
  • Provide a warm welcome and engage customers with a friendly demeanor.
  • Assist customers in visualizing their ideal outdoor spaces.
  • Utilize open-ended questions to better understand customer preferences.
  • Inform customers about various grill types and grilling methods.
  • Suggest complementary items to help customers achieve their outdoor living dreams.
  • Guide customers on the proper use and maintenance of products.
  • Ensure the store maintains a pristine appearance.
  • Conduct follow-up communications with customers who visited the store.
  • Receive and organize incoming inventory shipments.
  • Prepare sales agreements and process transactions through various payment methods.
  • Handle payments by calculating totals and processing checks, cash, and credit cards.
  • Proactively seek leads by collaborating with local businesses and contractors.
  • Exhibit strong organizational skills to manage sales quotes and completed transactions.
  • Demonstrate basic writing abilities for internal and external communications.
  • Be open to traveling to other locations for support as needed.
  • Engage in ongoing training to enhance product knowledge.
  • Support colleagues in their tasks and responsibilities.
  • Ability to lift items weighing up to 50 lbs.
  • Possess basic computer skills for using point-of-sale systems and online resources.
Work Environment:

This role is typically performed in a retail environment, requiring adherence to standard safety protocols. The position involves standing for extended periods, often exceeding four hours daily.

Qualifications:
  • Strong customer/client focus.
  • Effective problem-solving and analytical skills.
  • Excellent time management abilities.
  • Proficient communication skills.
  • Team-oriented mindset.