Mechanic II Specialist
1 month ago
At Rural King, we are seeking a skilled Mechanic II to join our team. As a Mechanic II, you will be responsible for managing work orders, performing servicing and repairs on a range of equipment, and providing exceptional customer service.
Key Responsibilities:- Manage work orders for customer repairs and perform servicing and repairs on diesel-powered compact tractors, garden tractors, mowing equipment, UTVs, lawn and garden equipment, and company-owned fork trucks.
- Service parts ordering and warranty claims filing responsibilities.
- Strong customer communication skills to convey ideas, instructions, and information clearly and concisely.
- Ensure the safe and proper usage of equipment and tools.
- Comply with legal regulations for the handling, storage, and disposal of hazardous materials.
- Accurately document daily work performed.
- Maintain a clean and organized shop area in accordance with management standards.
- Conduct service tasks in adherence to safety standards and manufacturer requirements.
- Utilize computer systems to identify parts, document repair progress, order components, and process claims.
- Read and comprehend operating and repair manuals, diagrams, blueprints, and drawings.
- At least 3 years of diesel repair experience or equivalent combination of experience and education.
- Advanced mechanical skills encompassing small engine, diesel engine, electrical, air conditioning, and hydraulic systems diagnostics and repairs.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office software.
- Proficiency in navigating and utilizing in-store technology resources.
- Ability to work independently without frequent supervision.
- Ability to maintain a seated or standing position for extended durations.
- Repetitive wrist movements on keyboard.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Ability to use a ladder, pallet jack, and forklift.
- Close vision for computer-related activities.
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