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Medical Office Manager
2 months ago
We are seeking a highly skilled and experienced Medical Front Office Manager to join our team at Complete Care Centers, LLC. As a key member of our healthcare team, you will be responsible for ensuring the smooth operation of our front office, providing exceptional patient care, and leading our front desk staff to achieve our goals.
Key Responsibilities:- Front Desk Management: Coordinate patient check-in and check-out processes, assist with scheduling, and provide warm and welcoming greetings to patients, visitors, and staff.
- Staff Supervision: Oversee the training and productivity of the front desk staff, conduct regular performance evaluations, and foster a positive and collaborative work environment.
- Patient Relations: Address patient concerns regarding billing, insurance, and legal inquiries, while providing exceptional customer service and maintaining patient compliance.
- Office Efficiency and Compliance: Ensure the office is properly stocked with necessary equipment and implement efficient office workflows and processes.
- Reporting: Host weekly meetings to review data with the staff and discuss strategies for improving patient care, enrollments, and other key performance indicators.
- Strong organizational and multitasking abilities.
- Excellent interpersonal and communication skills.
- Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required.
- Leadership and supervisory skills.
- Consistent professional conduct and meticulous attention to detail.
- Excellent verbal and written communication skills.
If you are a motivated and experienced healthcare professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity to join our team at Complete Care Centers, LLC.
