Sales Associate

2 days ago

Inver Grove Heights, Minnesota, United States La-Z-Boy Inc. Full time
Job Overview

La-Z-Boy Incorporated is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, exceeding sales and operational benchmarks, and championing our in-home design program.

Key Responsibilities
  • Meet or exceed sales and operational goals, annual operating benchmarks, and personal objectives.
  • Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
  • Maintain strong knowledge of features and benefits of existing and new product lines.
  • Resolve customer inquiries and escalate appropriately when needed.
  • Promote in-home design program.
  • Maximize store promotions, marketing initiatives, and grassroots programs.
  • Collaborate with support teams to ensure operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.
Requirements
  • Education: High School Diploma or equivalent experience.
  • Skills: Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
  • Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
Preferred Requirements
  • Proficient in using various technology tools and software.
  • Strong organizational skills.
  • Advanced interpersonal and communication skills.
Work Environment
  • Ability to lift and/or carry up to 50 pounds.
  • Ability to stand for long periods of time.
  • Nearly continuous use of repetitive hand motions, hearing and listening.
  • Often required to sit, walk, bend and stoop.
  • Subject to inside environmental conditions.
  • Ability to pass background and drug screen.

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