Sales Floor Associate III

1 week ago


Austin, Texas, United States Tapestry Full time

About the Role

We are seeking a skilled Sales Floor Associate III to join our team at Tapestry. This role is an integral part of our store's success and efficiency, requiring direct attention to our brand commitment when servicing customers. As a Sales Floor Associate III, you will be responsible for creating a lasting impression on our customers through friendly and efficient interactions at the cash wrap and sales floor.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of fashion trends and luxury retail. Previous experience in a similar role is preferred but not required.

Responsibilities:

  • Greet customers with a smile and offer assistance as needed.
  • Interact genuinely and naturally with customers to determine their needs.
  • Maintain accuracy when operating POS systems and ensure a seamless customer experience.
  • Replenish sales floor inventory as needed and react to sell-through by executing visual merchandising needs.
  • Support sales floor activities and effectively communicate information about price points, features, and stock availability to customers.

Requirements:

  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash registers systems and basic computer skills, including the ability to use iPad/laptop and Mobile POS.
  • Ability to communicate effectively with customers and team members.
  • Physical stamina to maneuver the sales floor and stock room to provide and support customer service.

Salary Range: $45,000 - $55,000 per year, depending on experience.

Benefits:

  • Competitive salary range.
  • Ongoing training and development opportunities.
  • Affordable health insurance options.
  • Bonus structure based on performance.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.


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