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Customer Service Representative
2 months ago
Benefits:
- Company gatherings
- Flexible working hours
- Opportunities for career growth
- Training and professional development
- Complimentary snacks and meals
- Competitive compensation
Position Summary
Are you a personable individual with a passion for customer service? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the right fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings. This is a part-time role with the potential for full-time advancement.
Key Responsibilities
- Build and maintain customer relationships, ensuring follow-up as necessary.
- Schedule and conduct reviews of current customer policies.
- Clarify billing inquiries.
- Facilitate a welcoming onboarding experience for new clients.
As a member of the Agent Team, you will benefit from:
- Hourly wage plus commission and bonuses
- Valuable industry experience
- Growth opportunities within the agency, with the potential to advance to an account manager role
Qualifications
- Preferred experience in sales (whether in retail, telemarketing, or as a sales representative)
- Self-driven and motivated
- Detail-oriented with strong organizational skills
- Proactive in addressing challenges
- Committed to providing exceptional customer service
- Able to collaborate effectively within a small team environment
- Capable of achieving agreed-upon marketing objectives
- Skilled in building rapport with clients
- Comfortable working in a close-knit team of 4 to 8 individuals.
If you possess the drive to excel and envision yourself in this role, we encourage you to submit your application. We will reach out regarding the next steps in the interview process.
This position is associated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.