Customer Service Representative

2 weeks ago


Decatur, Illinois, United States Cash America Full time
Job Description
As a Retail Sales Associate at Cash America, you will play a critical role in providing exceptional customer service and driving sales growth. You will be responsible for engaging with customers, processing transactions, and maintaining a positive and productive store environment. This is an excellent opportunity for individuals who enjoy working with people, are detail-oriented, and can work well under pressure.

**Responsibilities:**
• Develop and maintain strong relationships with customers through effective communication and problem-solving skills
• Process sales and loan transactions accurately and efficiently, including handling cash and negotiable items
• Maintain a clean and organized store environment, including the sales floor and storage areas
• Collaborate with other employees to achieve sales goals and objectives
• Participate in ongoing training and development to improve sales and customer service skills

**Requirements:**
• High school diploma or equivalent required
• 1-2 years of retail or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to lift up to 50 pounds and stand for long periods of time
• Availability to work a flexible schedule, including weekends and holidays

**Salary:** $15.00 - $18.00 per hour, plus commission based on productivity

**Benefits:**
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid vacation and sick leave
• Opportunities for advancement and professional growth

Estimated Salary: $38,000 - $48,000 per year.

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