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Lead Store Operations Manager

2 months ago

Bay St Louis, United States Barracuda Taco Stand Full time
Barracuda Taco Stand is on the lookout for a Lead Store Operations Manager for our new location


ABOUT US // Barracuda is a community-focused taco stand and margarita garden, providing outdoor dining and takeout, with a commitment to serving high-quality tacos on freshly made tortillas. We believe that exceptional food and beverages should be simply prepared and offered at a reasonable price, creating enjoyable and memorable experiences for a diverse clientele.

Since our inception in Uptown New Orleans, we have expanded to multiple locations, each embodying our vision of accessibility and community connection.

At Barracuda, we hold the following values:
  • Our mission is to enhance community accessibility by establishing local taco stands that foster a sense of togetherness through shared culinary experiences.
  • We prioritize delivering great tacos and well-crafted drinks at an excellent value, all within a welcoming and relaxed atmosphere.
  • We aim to provide outstanding customer experiences through our food, drinks, music, and proactive hospitality, ensuring that the needs of our customers and team members are met.
  • We strive for consistency in our offerings, guiding customers to the best meal options without complexity.
  • We operate with respect, transparency, and integrity, fostering an empowered workplace that encourages open communication and positive outcomes.
ROLE OVERVIEW // As the Lead Store Operations Manager, you will play a pivotal role in the successful launch and daily management of our taco stand. You will oversee the team and handle all administrative and leadership responsibilities to ensure seamless operations. A comprehensive training program will be provided to equip you for success.

COMPENSATION // Joining Barracuda means becoming part of a team that values fairness and balance. We offer competitive compensation based on experience and performance, with an annual salary range of $68,000 - $75,000, including performance-based profit sharing.

KEY RESPONSIBILITIES // Below are some of the essential duties and qualifications expected for this leadership role:

Pre-Launch Responsibilities:
  • Collaborate with various departments, including kitchen operations, marketing, and logistics, to execute a thorough opening plan.
  • Assist in recruiting and training your team, ensuring adherence to Barracuda's training programs.
Post-Launch Responsibilities:
  • Oversee daily operations, acting as a liaison between team members and upper management.
  • Build relationships with team members to enhance operational efficiency.
  • Serve as the subject matter expert for your location, addressing inquiries and developing action plans.
CUSTOMER EXPERIENCE
  • Maintain high standards for food quality, ambiance, and service.
  • Ensure all team members deliver exceptional customer service.
  • Manage shift schedules to meet customer expectations and revenue goals.
  • Ensure cleanliness and compliance with health standards.
OPERATIONS MANAGEMENT
  • Foster a collaborative environment focused on service and continuous improvement.
  • Inspire and motivate the team to achieve high morale and productivity.
  • Lead daily operations with attention to detail and empower the team through effective decision-making.
  • Communicate transparently with leadership and team members regarding operational needs.
TEAM SUPPORT & DEVELOPMENT
  • Support team members during service and identify performance improvement opportunities.
  • Ensure thorough execution of training programs and conduct performance evaluations.
  • Monitor adherence to company policies and provide consistent feedback.
  • Facilitate weekly manager meetings to promote collaboration.
  • Work with other departments to meet business objectives.
  • Develop future leaders by building a pipeline of strong candidates for advancement.
QUALIFICATIONS
  • 5+ years of experience in restaurant management.
  • 2+ years of budget management experience with full P&L responsibility.
  • Minimum 2 years of experience managing a team of 20-30 individuals.
  • Hands-on experience in developing training programs.
  • Strong interpersonal skills and a passion for customer service.
  • Availability to work flexible shifts, including weekends and evenings.
  • Certification in Food Safety and Responsible Vendor Permit.
  • Ability to lift 50+ pounds and work in various weather conditions.
  • Willingness to travel as needed.
TRAINING //


Participate in a structured Manager In Training program designed to prepare you for leadership roles within our organization.

BENEFITS //
  • Opportunities for career advancement as we grow.
  • Competitive pay based on experience.
  • Medical, dental, and vision benefits.
  • Mental health support.
  • Relocation stipends available.
  • Paid time off program.
  • Complimentary meals.
  • Referral bonuses.
*Barracuda is committed to diversity and does not discriminate in employment based on any non-merit factors.


Job duties may be subject to change at the company's discretion.