Customer Experience Ambassador
2 days ago
Tilly's is a dynamic and fast-paced retail environment where we are dedicated to delivering an exceptional customer experience. As a Sales Associate, you will play a key role in helping us achieve this goal by providing top-notch service and support to our customers.
About the Role
This part-time Sales Associate position is ideal for individuals who are passionate about working with people and providing outstanding customer service. You will be responsible for creating a welcoming and engaging store environment, building strong relationships with customers, and driving sales through effective product knowledge and recommendations.
Key Responsibilities
• Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner
• Build strong relationships with customers, understanding their needs and preferences to deliver personalized shopping experiences
• Stay up-to-date on product knowledge, including features, benefits, and promotions, to make informed product recommendations
• Maintain a high level of product knowledge, staying current on new arrivals, trends, and seasonal products
• Collaborate with colleagues to achieve sales goals and drive business results
• Participate in visual merchandising, including maintaining a visually appealing store environment and promoting products effectively
Benefits
Tilly's offers a competitive compensation package, including:
• Estimated salary: $12-$15 per hour
• 401(k) plan, because your financial security is our priority
• Employee discounts, allowing you to shop at Tilly's and enjoy the latest fashion and gear without breaking the bank
• Discounts galore, offering exclusive deals on attractions, travel, and events to enhance your personal life
• Sick time and overtime pay, ensuring fair compensation for your hard work
What We're Looking For
We're seeking a motivated and enthusiastic individual who shares our passion for delivering exceptional customer experiences. If you're a team player with excellent communication skills, a passion for working with people, and a love for fashion and retail, we'd love to hear from you.
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