Master Luthier and Customer Experience Specialist
7 days ago
Guitar Center seeks a skilled Master Luthier and Customer Experience Specialist to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, maintaining a high level of craftsmanship in repairing customer-owned instruments, and ensuring the maintenance of store-owned gear.
About Us
Guitar Center is a world-renowned retailer of musical instruments and equipment. We are committed to developing and nurturing lifelong musicians and making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music. Our mission is to create inclusive environments that put our customers first, all while fulfilling our vision of becoming the go-to destination for musicians and music enthusiasts.
Responsibilities
The ideal candidate will have a strong understanding of guitar repair techniques, as well as excellent communication skills. The following duties will be expected:
• Interact with customers to ensure a positive experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store-owned gear as requested
• Complete warranty repair work
• Perform additional duties as assigned
Requirements
• Skilled understanding of repairing guitars
Benefits
We offer a competitive salary range of $55,000 - $70,000 per year, depending on experience, plus benefits including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status.
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Lubbock, Texas, United States Guitar Center Full timeAbout UsGuitar Center is a leading music retailer that aims to foster creativity and passion for music among its staff. We strive to create an inclusive environment where customers feel valued and supported.Job SummaryWe are seeking a skilled Master Luthier and Customer Experience Specialist to join our team. As a key member of our repair services...
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Lubbock, Texas, United States Guitar Center Full timeCompany OverviewGuitar Center is a world-renowned music retailer that embodies the creativity and passion of music enthusiasts. Our mission is to develop and nurture lifelong musicians by providing exceptional products, services, and experiences.
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