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Receptionist for Eye Care Services

3 months ago

Homewood, Illinois, United States Ocular Partners Full time

Job Title: Receptionist for Eye Care Services

Company Overview: Ocular Partners is a prominent medical group dedicated to delivering comprehensive eye care solutions. Our team is committed to ensuring outstanding patient experiences and service excellence.

Position Summary: The Receptionist is tasked with delivering exceptional service to patients, managing appointment scheduling, confirming insurance details, and maintaining accurate patient records.

Key Responsibilities:

  • Deliver professional and courteous customer service
  • Confirm patient details and insurance coverage
  • Process payments efficiently
  • Handle incoming calls, emails, and inquiries
  • Organize and schedule patient appointments
  • Manage requests for medical records
  • Collaborate with clinical staff as needed

Required Qualifications:

  • High School Diploma or equivalent
  • At least 2 years of experience in a healthcare setting
  • Proficient computer skills
  • Exceptional customer service abilities
  • Reliable and well-organized
  • Strong interpersonal communication skills

Preferred Qualifications:

  • Familiarity with medical terminology

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision coverage
  • 401k plan with employer matching
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Access to Telemedicine services
  • Generous Paid Time Off (PTO) policy
  • Employee discounts and perks
  • Employee Assistance Program available
  • Group Life, Accidental Death & Dismemberment, and Disability Insurance

Ocular Partners is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace.