Regional Home Health Quality and Patient Experience Coordinator
4 weeks ago
We are seeking a highly skilled and experienced Regional Home Health Quality and Patient Experience Coordinator to join our team at LHC Group. This is a unique opportunity to make a meaningful impact on the quality of care provided to our patients and families.
Key Responsibilities- Facilitate overall agency quality improvement and outcome performance
- Partner with agency leadership to develop and implement effective actions to mitigate quality-related findings
- Support agencies during state and Joint Commission surveys
- Maintain current knowledge of regulations affecting the agency
- Perform site visits to identify and address mitigating factors inhibiting improvement in quality performance
- Assist agency leadership in prioritizing performance improvement activities and developing improvement plans
- Monitor internal quality chart review results and provide feedback on effective action plan development
- Analyze data and quality reports to identify improvement opportunities
- Communicate progress and concerns with regional leadership
- 3 years healthcare experience, preferably home care and/or healthcare quality-related experience
- Bachelor's Degree in a healthcare-related field
- License desired
- Certification in Healthcare Quality is preferred
- Effective written and verbal communication skills
- Good interpersonal skills
- Fiscal responsibility and accountability
- Proficient computer skills with knowledge of Microsoft Word and Excel
LHC Group is committed to a culture of diversity, equity, and inclusion and is an equal opportunity employer. We deliver high-quality, cost-effective care that supports our patients when and where they need it. Our mission is to reach more patients and families with effective and efficient healthcare.
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