Customer Service Representative

4 days ago


Dresher Pennsylvania, United States Sunrise Senior Living Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our community, you will be responsible for providing exceptional hospitality and support to our residents, families, and visitors.

Key Responsibilities
  • Monitor the Bistro area to ensure a welcoming and clean environment for our residents and guests.
  • Perform general administrative duties, including managing internal and external calls, taking and communicating messages.
  • Provide an overview of community information to inquiries in support of our marketing and sales efforts.
Requirements
  • A high school diploma or equivalent is required.
  • Proven experience in a customer service role, demonstrating excellent customer service, organizational, and communication skills.
  • Good judgment, problem-solving, and decision-making skills, as well as the ability to maintain organized records.
  • Proficiency in computer skills, including Microsoft Outlook, Word, and Excel, with the ability to learn new applications.
About Us

Sunrise Senior Living is a leading provider of senior living communities, dedicated to championing quality of life for all seniors. We believe in creating a care-focused environment that extends to our team members, offering programs, rewards, and benefits to help you live your best.

What We Offer
  • A supportive and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package, based on geographic location, skills, experience, qualifications, and certifications.


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