Customer Service Supervisor

5 days ago


South Plainfield, New Jersey, United States Ulta Beauty Full time

The Customer Service Supervisor is responsible for ensuring that every guest has a positive shopping experience by providing exceptional customer service and support.

Key Responsibilities:

  • Respond to customer complaints and resolve issues in a timely manner
  • Provide training and coaching to customer service representatives
  • Monitor and improve customer satisfaction scores

Requirements:

  • 1+ year of customer-facing experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment


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