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Senior Network Architect

1 month ago

Orlando, Florida, United States Marriott Vacations Worldwide Full time
Job Summary

As a Senior Network Architect at Marriott Vacations Worldwide, you will be responsible for designing and developing technical solutions to complex business problems. You will lead a team of Network Architects and provide level 2 and 3 technical support. Your expertise will be essential in developing solutions for internal and PMO-sponsored projects, performing capacity planning, and making recommendations to management for systems and supporting infrastructure purchases.

Key Responsibilities

  • Manage a team of Network Architects with day-to-day and long-term tasks.
  • Juniper experience is strongly preferred.
  • Set priorities and goals for the team and individuals.
  • Provide constructive feedback to team members.
  • Provide level 2 and 3 technical support and administration for network-based operating systems such as Cisco IOS, Juniper Junos, F5 load balancer, and Infoblox NIOS.
  • Develop, define, and create best practices processes for Network infrastructure, Data Circuit technologies, and Wan design.
  • Participate in a regular on-call rotation to provide 24/7 support.
  • Work with all IT teams to develop solutions and provide knowledge domain expertise.
  • Design and administer security practices to meet various regulatory and policy requirements.
  • Act as a subject matter expert for all Network, Load balancer, DNS, and DHCP related activities.
  • Resolve customer incidents and problems rapidly.
  • Lead advanced troubleshooting efforts.
  • Coordinate and participate service/support needs with vendors, technical support, application support, infrastructure support.
  • Follow best practices for supported technology.
  • Test and deploy security patches to identity systems to help maintain PCI, SOX, and other regulatory compliance requirements.
  • Develop documentation and train Level 1 technicians.
  • Work within MVW change and release policies when implementing changes.
  • Maintain, analyze, and troubleshoot the various compute infrastructure to ensure all services optimally structured to provide defined service levels for uptime, stability, performance, quality.
  • Perform capacity planning and make recommendations to ensure these optimum levels are achieved and sustained, and consistently improved.
  • Troubleshoot advanced problems within all areas of IT.
  • Participate on projects requiring Networking solutions.
  • Develop automation scripts and custom scripts for support, monitoring, and metrics gathering.
  • Assess risks and recommend enhancements or alternatives.
  • Open, track, and report on data circuit outages.
  • Develop relationships with circuit providers for escalation paths.
  • Assist with circuit orders and monthly billing reviews.
  • Other duties as assigned.

Candidate Profile

Education

  • BA/BS technology or related degree or equivalent technical certification and experience.

Related Work Experience

  • 8 years' work experience in a similar network engineering position.
  • 8 years' work experience in technical troubleshooting.
  • Prior management of a technical team.
  • Cisco and/or Juniper certifications preferred.

Skills and Attributes

  • Technical Infrastructure.
  • Technical Specialization.
  • Technical Integration.
  • Customer Service Orientation.
  • Global Orientation.
  • Project Management.
  • Analytical Ability.
  • Problem Definition and Resolution.
  • Creativity.
  • Communications.
  • Leadership.
  • People.