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Business Risk Analyst

2 months ago


Salt Lake, Utah, United States Galileo Co. Full time
Employee Applicant Privacy Notice

Who we are:
At Galileo Co., we pride ourselves on fostering a welcoming and collaborative environment where our employees can truly make an impact.

As a leader in financial technology, we deliver innovative software solutions and services that empower some of the largest Fintech companies globally.

We stand out as the only payments innovator that leverages technology and engineering to enable Fintechs and financial institutions to unleash their full potential and achieve their most ambitious goals.

Galileo Co. leads the industry with exceptional fraud detection, security measures, analytical decision-making, and regulatory compliance, all while offering customized, responsive, and flexible programs to enhance the success of payment companies and tackle future payment challenges.

We seek energetic and creative individuals who are eager to excel in their careers and make a meaningful difference for our clients.


About the role:
We are looking for a proactive and detail-oriented Business Controls Analyst to join our Marketing and Business Development team.

This position is crucial in improving our Marketing and Sales processes through effective issue resolution, risk management, control design, consistent execution of controls, and operational support.

The ideal candidate will possess a solid understanding of Sales and Marketing processes, objectives, and Marketing Technology dynamics, coupled with a strong interest in addressing business challenges. This role will ensure the seamless execution of our Sales strategies and Marketing business processes, allowing us to not only meet but exceed our business objectives in a compliant manner.


The Business Controls Analyst will collaborate with business partners, including risk management, compliance, and internal audit, to identify and resolve outstanding issues.

This individual will work closely with issue owners to ensure quality documentation throughout the issue management lifecycle, from identification to closure or escalation, while fostering accountability among issue owners to guarantee resolution.

Additionally, this role will involve creating and delivering reports to maintain comprehensive awareness across the organization.


The Business Controls Analyst will serve as an advisor to cross-functional teams, helping to identify common and unique control issues, assisting teams with root cause analysis stemming from inadequate controls, and providing guidance on the implementation of Corrective Action Plans (CAP).

They will also help establish workflows and processes to support consistent issue management resulting from risk and control self-assessments (RCSAs), facilitate control issue management and remediation, and assist teams in developing and implementing risk issue/corrective action plans and reporting.


This role will promote risk awareness and enhance the overall effectiveness of the risk program across Galileo Co.'s subsidiaries, aligning with Business and Enterprise Risk Management (ERM) goals and processes.


What you'll do:


Collaborate with issue owners, auditors, and reviewers to create issue resolution plans that meet expectations and creatively address challenges.

This includes conducting thorough root cause analysis and effectively prioritizing high-risk issues.

Meet timeliness goals and adhere to issue management deadlines.

Develop a milestone management model to ensure we remain on track throughout the issue management process.

Support the company's three lines of defense (3LOD) program.


Assist in managing Third Party Risk Management (TPRM) obligations for the Sales and Marketing Supplier Relationship Owners (SRO) concerning Galileo's third-party suppliers, including conducting monthly and annual assessments.


Collaborate across business units to facilitate, address, and report on issues arising from Risk Control Self Assessments (RCSAs).


Work with business units and SoFi enterprise risk teams to identify, mitigate, and streamline issue and corrective action planning into a unified system of record.

Develop procedures and training to ensure adherence to standardized issue/corrective action planning protocols.

Establish key success measures and metrics to evaluate the effectiveness of issue identification and corrective action planning.

Provide risk reporting to management that tracks status, open items, and any risks requiring escalation.


Maintain a thorough understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies to offer informed advice to stakeholders.


Issue Resolution and Reporting:

Serve as the primary contact for any Sales or Marketing-related issues, ensuring prompt and effective resolution.

Develop and implement strategies to mitigate future risks, thereby enhancing our overall control environment.

Risk Management:
Monitor and identify potential risks in marketing or sales activities and issue management.

Collaborate with the risk management team to develop and enforce control measures and key risk indicators, ensuring compliance in marketing and sales operations.


Policies and Procedures, Process, and Metrics Improvement:

Continuously assess and enhance marketing and sales processes and procedures, updating policies and key risk indicators to incorporate best practices in risk management and effectively resolving identified issues.

Drive initiatives that contribute to operational excellence and customer success by partnering with compliance, legal, risk management, and internal audit teams.


Stakeholder Collaboration:
Collaborate closely with internal teams, including legal, compliance, and sales teams.

Knowledge Sharing:

Act as a resource for the marketing and sales leadership team on risk controls, managing issues from inception to effective resolution, and industry regulations as applicable.

Organize training sessions to enhance team capabilities and knowledge.

What you'll need:
A Bachelor's Degree or 4+ years of relevant experience in lieu of a degree.


Minimum of 5+ years of experience in operational (B2B) risk processes within a financial services or banking environment, specifically managing first or second line of defense risks, controls, and issue management.


Experience with Marketing concepts and objectives in a Business to Business (B2B) operating model, along with demonstrated experience in Marketing Technology (MarTech).

Experience in mapping root cause analysis and corrective action planning across multiple teams and enterprise-wide.

Strong ability to foster a culture of ownership, accountability, and collaboration, with the capacity to influence.

Demonstrated initiative in identifying and prioritizing problems that require attention.

Partnership mindset to ensure positive and productive relationships with auditors and examiners.

Results-oriented with a keen attention to detail.

Proficient in Google Suite.

Strong verbal and written communication skills.

Ability to manage multiple critical priorities simultaneously.

Capability to build processes from the ground up and engage business partners effectively.

Experience with risk data, reporting, and analysis.

Experience in dynamic, fast-paced environments.

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.

This role may also be eligible for a bonus and/or long-term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.

Benefits
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page


US-Based Base Compensation $115,200 — $180,000 USD Galileo Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


New York applicants:
Notice of Employee Rights
Galileo Co. is committed to embracing diversity. As part of this commitment, Galileo Co. offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know.
Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board to apply to our open roles.