Logistics Operations Manager

3 weeks ago


Santa Monica, California, United States Gently US Inc Full time
Job Summary

We are seeking a seasoned Logistics Operations Manager to spearhead our growth, ensuring the efficient and accurate processing of orders, inventory management, and deliveries at our fulfillment center and last mile delivery operations. As a key member of our leadership team, you will oversee and improve day-to-day operations, develop strategies to optimize logistics operations, and drive operational excellence.

About Gently US Inc

Gently US Inc is an innovation-driven, same-day fulfillment and delivery provider enabling e-commerce and retail brands to offer lightning-fast, cost-efficient, and sustainable same-day delivery and returns. Since our launch in 2023, we have secured significant early-stage funding, grown rapidly, and closed partnerships with leading brands and retailers. With over 50% monthly growth, we are expanding our team to support our ambitious vision.

Key Responsibilities
  • Oversee and improve the day-to-day operations of the fulfillment center and last mile delivery with Gently's own fleet, ensuring efficient and accurate processing of orders, inventory management, and deliveries
  • Develop and implement strategies to optimize logistics operations, including managing warehouse operations, developing Standard Operating Procedures (SOPs), and collaborating with warehouse teams and drivers
  • Define, systematize, and continuously monitor performance indicators (KPIs) and operational metrics to drive operational excellence and a culture of continuous improvement
  • Identify opportunities to optimize costs, reduce waste, and improve overall operational efficiency without compromising quality or service levels
  • Implement cost control measures and monitor expenses, ensuring adherence to budgetary guidelines
Requirements
  • Bachelor's degree
  • 2-5 years' experience in consulting, data analytics, project management, or operations role with a demonstrated record of consistently exceptional performance
  • Strong preference for candidates with previous logistics or operations experience at a leading logistics player or high-growth venture with in-depth knowledge of fulfillment center and last mile delivery operations, inventory management, and warehousing
  • Flexibility with working schedule as the primary focus of the role is logistics operations which might include attending early/late shifts or drive-alongs on routes


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