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Merchandise Associate
2 months ago
Job Summary
The Merchandise Associate will report directly to the supervisor on duty while working closely with the other sales associates & management to deliver exceptional customer service surrounding University of Michigan Game Day events.
Key Responsibilities
- Customer Service - Provide a fun and professional environment for teammates and fans
- Proactively greet guests and assist all customers
- Uphold Legends standards and policies
- Sales - Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal
- Ensure that you are educated on the products and services sold throughout the Stadium
- Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event
- Assist with stocking of merchandise
- Perform other duties as assigned by supervision
Requirements
- All applicants must be at least 18 years of age
- High school diploma or equivalent. College degree preferred
- Energetic, self-motivated, warm, and friendly personality
- Must be collaborative and a team player
- Willingness and drive to exceed guest expectations
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Basic math skills; ability to accurately count change and balance bank
- Must be able to work in a fast-paced and continuously changing environment
- Able to bend and squat and walk/stand for extended periods of time
- Ability to transport up to 30 lbs on a continuous basis
- Ability to work independently or in a team during set up and to get tasks done quickly
- Ability to communicate effectively with supervisor and guests
- Must be flexible to work events at Georgia Tech athletic venues including late nights, weekends, and holidays
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job-specific safety training