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Merchandise Associate

2 months ago


Detroit, Michigan, United States Legends Full time

Job Summary

The Merchandise Associate will report directly to the supervisor on duty while working closely with the other sales associates & management to deliver exceptional customer service surrounding University of Michigan Game Day events.

Key Responsibilities

  • Customer Service - Provide a fun and professional environment for teammates and fans
  • Proactively greet guests and assist all customers
  • Uphold Legends standards and policies
  • Sales - Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal
  • Ensure that you are educated on the products and services sold throughout the Stadium
  • Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event
  • Assist with stocking of merchandise
  • Perform other duties as assigned by supervision

Requirements

  • All applicants must be at least 18 years of age
  • High school diploma or equivalent. College degree preferred
  • Energetic, self-motivated, warm, and friendly personality
  • Must be collaborative and a team player
  • Willingness and drive to exceed guest expectations
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Basic math skills; ability to accurately count change and balance bank
  • Must be able to work in a fast-paced and continuously changing environment
  • Able to bend and squat and walk/stand for extended periods of time
  • Ability to transport up to 30 lbs on a continuous basis
  • Ability to work independently or in a team during set up and to get tasks done quickly
  • Ability to communicate effectively with supervisor and guests
  • Must be flexible to work events at Georgia Tech athletic venues including late nights, weekends, and holidays
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job-specific safety training